An AI support bot for your Discord, managed from the web
Add the ViceHub ticket bot to any Discord server. Members open tickets, the AI answers instantly, your staff jump in when needed — and you run everything from the ViceHub panel.
Instant AI answers
Every ticket gets an immediate AI reply — local Phi on Free/Basic, Claude Haiku on Pro — with one-click handoff to your staff.
Clean private threads
Each ticket is a private thread with category, subject, claim, and close controls. No channel clutter.
Multilingual
Replies follow each user's ViceHub language preference, then your server default — English, Spanish, Portuguese, German, French, Dutch.
Transcripts & summaries
Every closed ticket gets a shareable transcript and an AI summary, plus a satisfaction rating from the user.
Analytics
Volume, AI resolution rate, response times, and top categories — right in the web panel.
Your brand (Pro)
On Pro, give the bot your own name and avatar per server, a custom AI system prompt, and an unlimited knowledge base.
Simple pricing
Free
Free
- 20 tickets/day
- Local Phi AI
- 0 knowledge docs
- 5 macros
- — Custom AI prompt
- — Custom bot identity
- 30-day transcript storage
Basic
$9/mo
- 100 tickets/day
- Local Phi AI
- 3 knowledge docs
- 20 macros
- — Custom AI prompt
- — Custom bot identity
- 90-day transcript storage
Pro
$29/mo
- Unlimited tickets/day
- Claude Haiku AI
- Unlimited knowledge docs
- Unlimited macros
- ✓ Custom AI prompt
- ✓ Custom bot identity
- 365-day transcript storage
Manage plans per server from the billing page once the bot is added.
Ready in two minutes
Add the bot, run /setup, pick your staff roles, and the panel goes live. Everything else is configured here on ViceHub.